Improving Communication in the Workplace

Service Description

WORKSHOP DESCRIPTION The purpose of the training is to equip participants with essential skills and knowledge to enhance team effectiveness and productivity. By focusing on communication, conflict management, and emotional intelligence, the training aims to foster a collaborative and supportive team environment where members can communicate effectively, resolve conflicts constructively, and cultivate strong interpersonal relationships. LEARNING OBJECTIVES Equip participants with the skills and techniques necessary to enhance communication within their teams, fostering clarity, understanding, and collaboration. Provide participants with effective strategies and approaches for managing and resolving conflicts within teams, promoting harmony, and minimizing disruption. Enhance participants' emotional intelligence skills, enabling them to recognize, understand, and manage emotions effectively in themselves and others, leading to improved team dynamics and relationships. Explore an Indigenous conflict resolution model and discuss ways to incorporate it in the workplace. Identify participants's conflict resolution styles and discuss the contexts in which they can be adapted and utilized for improved communication. TAKE-AWAYS By the end of this training series, participants will have developed a comprehensive toolkit of communication, conflict management, and emotional intelligence skills, empowering them to lead and contribute effectively within their teams and organizations.